Materials to make your job easier
Our downloadable resources cover a range of topics to help you better understand and manage your business’s water usage, whether your goal is to reduce your bills, ensure your water supply is safe and hygienic, or learn more about how your water systems could be improved.
Our AFAQ certification, the ISO 9001 international standard, enables us to highlight the performances of Northumbrian Water Group and the quality of its products and services.
HSEQ policy statement 2019
This document outlines Northumbrian Water Group`s priority given to health and safety at work and its consistent thread running through the whole of the business of Everyone Home Safe Every day.
Employee Liability Insurance £25M – 2020
Confirmation of insurance – this is a certificate of liability insurance that summarises Northumbrian Water Group's insurance policy and provides proof of our insurance coverage and limits.
Tankered Waste Process Map
Follow these simple steps to ensure your waste is dealt with securely, legally and sustainably.
When to Sample for Legionella
Hot and cold water systems: Do you know when to sample for Legionella?
Desktop Audit: Your First Step on the Water Efficiency Journey
A desktop audit is an analysis of your site’s water usage, designed to identify areas in which cost cutting measures could be implemented, without the need for a site visit.
Understanding Legionella Management
Here are the questions you should be asking to ensure your business remains compliant and your staff and building users are safe from legionella-related illness.
LCA Certificate of Registration
A Buyer’s Guide to Using the Code of Conduct for Service Providers
The Code of Conduct ensures service providers establish and maintain appropriate management systems delivering a consistent quality of service provision for the control of legionella.
Understanding Water Network Mapping
Did you know that if your building is more than 30 years old, you probably have no idea where your water pipes are?
Understanding Grey Water Harvesting
Mains water is carefully managed and controlled to a high standard, so it always reaches your business premises clean, clear and safe.
The Complete Guide to Monitoring Water Wastage
If you don’t have a water management strategy in place, it’s very likely that your business is using more water than it needs.